Processing Times All orders are processed within 1–3 business days. Custom and personalized orders may require additional processing time, which will be noted on the product page. Orders are not processed or shipped on weekends or holidays.

Domestic Shipping (United States) We offer standard and expedited shipping options at checkout. Shipping rates and estimated delivery times are calculated based on your location and selected service.

International Shipping To keep international shipping rates as affordable as possible, duties, taxes, customs charges, and/or carrier fees are not included in your shipping charge and may be collected upon delivery.

We ship to select international destinations from our U.S.-based facility. International orders are shipped DAP (Delivered At Place), meaning any applicable duties, import taxes, customs charges, brokerage fees, or carrier fees are the responsibility of the recipient.

These charges are determined by the destination country and/or carrier and are outside of our control, so we’re unable to predict the exact amount in advance. We recommend checking with your local customs authority for additional information before placing your order.

Please note that customs processing may occasionally cause delays beyond our estimated delivery times. We are not responsible for delays caused by customs clearance.

Shipping Rates Shipping rates are calculated at checkout based on destination, package weight, and selected carrier service.

Order Tracking Once your order ships, you'll receive a confirmation email with tracking information.

Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date so we can assist you.